Free shipping on orders over RM150. (West Malaysia only).
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Free shipping on orders over RM150. (West Malaysia only).
Self pick up is now available!
Hayllo respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it. Hayllo is committed in protecting your personal information in accordance with the Personal Data Protection Act 2012 (“PDPA 2012”).
Hayllo reserves the right to make changes to this Privacy Policy at any time. By accessing www.hayllo.co (“Website”), you confirm that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or use your personal information, you should not use the Website or order goods from Hayllo. We are not responsible for the content or privacy policies of third parties.
We respect the confidentiality of your personal information and will make reasonable security arrangements to ensure that all personal information in our possession or control is kept in a safe and secure manner, and to prevent unauthorized access and use of your personal information.
i. Website Safety
We have implemented several efforts to safeguard your sensitive information when shopping on the Hayllo Site. To safeguard credit card transactions, we employ the industry-standard SSL technology (Secure Sockets Layer). As a security against third-party theft of your data, the SSL system encrypts data that you give to us over our site whenever you place orders.
ii. Data Collection Methodologies
We gather personal information such as names, contact information, birth date, sex, identification numbers, passport number, banking information or credit card information, and email.
We automatically receive certain data about your devices when you use the Site, such as information about your internet browser, IP address, local time, along with some of the cookies which are set on your devices. Furthermore, while you explore the Site, we gather information about the particular web pages or goods that you see, which sites or search keywords sent you to the Site, and also how you engage with the Site. This continuously obtained data is referred to as "Device Information".
We automatically receive certain data about your devices when you use the Site, such as information about your internet browser, IP address, local time, along with some of the cookies which are set on your devices. Furthermore, while you explore the Site, we gather information about the particular web pages or goods that you see, which sites or search keywords sent you to the Site, and also how you engage with the Site. This continuously obtained data is referred to as "Device Information".
iii. Technologies
The following technologies are used to gather user data:
- • Any Hayllo affiliate, subsidiary, or partner.
- • Providers of technology, marketing, and logistics.
- • Companies that accept credit cards and handle payments.
Furthermore, when users make or try to place an order on the Site, we gather certain data from you, such as the name, billing address, shipping address, payment details, email address, and mobile number. This is referred to as "Purchase Orders." Throughout this Privacy Policy, we refer to "Personal Information" as both Devices data and Order Info.
iv. How We Make Use of Your Data
We may choose to use your personal information for promotion and advertising reasons from now and then if you have consented. Hayllo will use the personal information you provide to execute your order and maintain your account. Hayllo would use your Personal Data to give you emails about all other goods or services which may be of value to you, and to satisfy with its duties under relevant laws, such as:
- • Management of sweepstakes, promotions, and advertising strategies relation to the goods and services provided by our selective institutions.
- • Distribution of adverts including information about the products, solutions, promotional deals, and prizes provided by our selective institutions.
- • Personalization of your digital shopping experience based on your selected preferences and interests, with the goal of improving your present and future visits to Hayllo's website.
- • For lead generation and management in order to advertise the products and services provided by our selective institutions.
- • To analysing the market and statistics. We will occasionally work with other third parties to create joint marketing and advertising initiatives, promotions, or sweepstakes, which may necessitate the sharing of your data to certain external parties.
- • Cross-referencing Personal Data with data obtained for other reasons or from other resources (like third parties) in conjunction with our authorized partners' production, marketing, or selling of products or services (such as promotions, membership, and incentive programs).
- • Send you notifications, newsletters, news, mailings, marketing materials, extra benefits, and holiday greetings from Hayllo, our carefully chosen collaborators, partners, and advertisers.
v. Personal Information Disclosure
We share it with the following parties:
- • Any Hayllo affiliate, subsidiary, or partner.
- • Providers of technology, marketing, and logistics.
- • Companies that accept credit cards and handle payments.
The company may use personal details to comply with the legal duties owed to you under the laws of your country. We will share your personal information if we are forced to do so by law, including in response to a lawsuit or legal action. In addition, we retain the right in using your personal information to pursue or defend legal cases.
vi. Newsletter List
We request for your first name and email address when you sign up to our email newsletters. If you no longer want to receive our emails, an unsubscribe link is provided at the end of every newsletter for your access. You may also unsubscribe by emailing [email protected]
vii. How We Keep Your Information Safe
Hayllo is committed to keeping your information secure. For your privacy and protection, your Hayllo account's personal information is password-protected. You must secure your profile and sensitive information from unauthorised access by choosing and securing your password correctly, as well as restricting access to the device and browsers by signing out once you have completed viewing your account.
Hayllo makes every effort to safeguard user information in order to keep user account information private; nonetheless, Hayllo cannot guarantee the safety of user account information. Unauthorized entrance or usage, software or hardware failure, and other reasons can all jeopardise user data security at any moment.
There are connections to other websites on the Site. Hayllo is not liable for the privacy policies and/or practises of third-party websites. When connecting to another site, please read the privacy statement on that site. This Policy solely applies to information collected by Hayllo through the Site or otherwise.
Hayllo has no control over third-party privacy policies, but you are also subject to the privacy regulations of such third parties when relevant. Before disclosing your personal details to others, we urge you to ask any questions.
Hayllo makes every effort to safeguard user information in order to keep user account information private; nonetheless, Hayllo cannot guarantee the safety of user account information. Unauthorized entrance or usage, software or hardware failure, and other reasons can all jeopardise user data security at any moment.
There are connections to other websites on the Site. Hayllo is not liable for the privacy policies and/or practises of third-party websites. When connecting to another site, please read the privacy statement on that site. This Policy solely applies to information collected by Hayllo through the Site or otherwise.
Hayllo has no control over third-party privacy policies, but you are also subject to the privacy regulations of such third parties when relevant. Before disclosing your personal details to others, we urge you to ask any questions.
viii. Retention of Data
Whenever you place orders through the Site, we will keep your Order Details for our keeping until you request that we remove it.
ix. Changes to the Privacy Policies
We reserve the right to modify this Privacy Statement at any time. If we feel the changes are significant, we will notify you by email.
x. Reach out to us
If you have questions about our privacy policies or procedures, or if you would like to change the way your data is used, please email [email protected]